Shipping policy

 

Regenyx – Shipping Policy

Effective date: June 2025

We want your order to arrive quickly and in perfect condition. Here's everything you need to know about how we ship.

WHERE WE SHIP

We currently ship to addresses within the contiguous United States only. At this time, we do not ship to Hawaii, Alaska, U.S. territories, APO/FPO addresses, or international destinations.

SHIPPING COSTS

Free standard shipping on all orders. No minimum spend required. No hidden fees at checkout.

HOW LONG WILL MY ORDER TAKE?

Here's a simple breakdown of the journey from order to doorstep:

Step 1 – Order Processing (1–3 business days)

Once your order is placed, we pick, pack, and prepare it for dispatch. This typically takes 1–3 business days. Orders placed on weekends or public holidays will begin processing on the next business day.

Step 2 – Delivery (2–4 business days)

Once your order has been handed to the carrier and is on its way, delivery takes a further 2–4 business days.

Total estimated time from order to delivery: 3–7 business days.

During peak periods or promotional events, processing times may be slightly longer. We'll keep you updated if there are any unexpected delays.

TRACKING YOUR ORDER

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number and a link to follow your delivery in real time. Please allow up to 24 hours for tracking information to become active after receiving your confirmation.

DELIVERY ISSUES

If your order hasn't arrived within the estimated timeframe, or if your tracking shows an issue, please contact us at hello@regenyxlife.com and we'll look into it straight away.

Regenyx is not responsible for delays caused by incorrect shipping information provided at checkout. Please double-check your delivery address before completing your order.